SUMMARY:

This entry level position includes mailroom and other administrative tasks. In this position you will need to possess the willingness to work in a team as well as the ability to be self-driven, attention to detail, good communication skills and the ability to work independently at times. No experience required.

RESPONSIBILITIES:

• Sort and distribute mail.
• Scan, copy, save and upload documents.
• Manage inventory of shipping supplies.
• Print, fold, stuff envelopes and apply postage.
• Update case management systems.
• Maintaining strict confidentiality of client and borrower information and firm processes.
• Retrieving and responding to a variety of clients and internal firm requests via phone or email.
• Ensuring timely, courteous, and thorough responses to email correspondence.
• Developing and maintaining congenial relationships with business associates and clients.
• Providing exceptional customer service to clients at every level of interaction.
• Providing support to attorneys in a high volume, time sensitive atmosphere.
• Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services.
• Performing other duties and responsibilities as needed.
• Ability to carry 10 pounds or more

KNOWLEDGE, SKILLS & ABILITIES:

• Must have excellent verbal and written communication skills.
• Must have proficiency in MS Office suite.
• Must have the ability to proficiently operate computer, scanner, copier and telephone.
• Must be committed to providing exceptional customer service.
• Must be able to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties.
• Must be able to work with others in a congenial and team-oriented manner.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
• Must have excellent attention to detail.

EDUCATION:

• High school degree required.
• College degree strongly preferred.
• Must have recently graduated from college or have 2-3 years’ of relevant experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit for extended periods of time.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate. This is a full-time position Monday through Friday 8:00am to 5:00pm.

We offer a comprehensive compensation and benefits package, which includes a salary commensurate with your experience and accomplishments.

If you posses the requisite qualifications and are seeking the challenge of working in a dynamic, growing firm, please submit your resume. Resume submissions will be considered confidential.

All applicants applying for U.S. job openings must be authorized to work in the United States.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

Because of the high volume of calls received, only qualified candidates will be contacted for consideration.

Apply today!

Please forward your resume and cover letter for consideration to careers@mccalla.com.