Brief Summary: Busy Dermatological Surgeon's office looking to bring on a Front Office Administrative Assistant.

Job Summary: Responsible for performing insurance verifications, assisting Front Desk Supervisor, Surgery and Referral Coordinator , and Practice Administrator with various front office duties. Growth potential to develop into the Front Desk Supervisor

Experience: Practice is willing to train the right applicant that has no experience but applicant must be eager, willing to dedicate the time and energy to learn, be accountable, take ownership in work, must have people skills with a concierge type of service level.

Daily Duties Include:

Reception/Check-in (When filling in for Front Desk Supervisor)

• Greets and assists all patients with the check-in process
• Performs patient check-in and patient check-out
• Collects all applicable co-pays, deductibles, balances and cosmetic payments in full and provides patients with a receipt, authorizes cards at check-in, and recalculates balances at check-out
• Answers/fields all incoming phone calls

Daily Tasks

• Confirms patient appointments 48 hours prior to appointment date.
• Prints all necessary paperwork for patient packets.

Scheduling

• Assists Surgery and Referral Coordinator with various tasks as assigned
• Calls patients to reschedule or change appointment time as needed.
• Calls referring MD’s for additional medical records.

Billing

• Verifies insurance benefits for upcoming procedures.
• Creates surgery estimate and emails it to patients a minimum of 48 hours in advance.

Other

• Maintains the waiting area for neatness/cleanliness. Dusts reception/waiting room areas as needed. Assures beverage station is stocked and clean, coffee pot has water, magazines are straightened up daily. Maintains stock in the patient restroom daily.
• Assists Practice Administrator with various tasks and assignments as assigned

Compensation: variable, depending on experience

Job Type: Full-time

Schedule:

• Monday to Friday

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