Job Description

Please only serious inquiries-cover letter is highly recommended for consideration as a strong candidate.

Summary: The Remote Medical Assistant Case Manager will provide support to the CEO and Director of Case Management. Must have a minimum of 5 years experience as a Medical Assistant. We are seeking a team member who has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, and Friendly. Our ideal candidate is an effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.

Essential Functions/Responsibilities

• Assists with general clerical/administrative duties as needed, including, but not limited to answering phones, faxing, emailing etc.
• Marketing implementation to generate new business relationships, ongoing networking responsibilities as assigned to maintain and develop business contacts.
• Conducts the Healthcare Intake, assessment and short term treatment planning process upon admission of a client into programs.
• Actively works to promote and recognize areas for performance improvement.
• Supports physicians, nurses working on assignments including start of care process, communication between all team members, and discharge planning for all patients.
• Daily chart reviews on assigned patients.
• Performs more complex administrative activities including calling patients for status updates, and follow up calls after their treatment ends.
• Provides overall administrative support for patients.
• Provides administrative support to CEO.
• Adherence to standards of business conduct and compliance.

Knowledge, Skills, Abilities and Other Qualifications

• Must have exceptional customer service skills.
• Excellent verbal and written communication skills.
• Commitment to excellence and high standards.
• Strong organization, problem-resolution, and analytical skills.
• Ability to manage priorities and workflow.
• Ability to work independently.
• Acute attention to detail.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to work under stress, with interruptions and deadlines
• Prior experience in healthcare.
• Basic computer skills including MacBook, Pages, Numbers, internet navigation and an e-mail system.
• Knowledge of physical and psychological characteristics of disease processes, recognizes potential clinical problems, and recommends intervention in a preventative, pro-active way.
• Ability to problem-solve.
• Ability to coordinate community resources to meet patient’s needs.
• Ability to handle multiple tasks at a time and remain organized.
• Ability to work autonomously but demonstrates the ability to work collaboratively on a team.
• Must meet the highest standards of ethics and personal integrity, with a demonstrated capacity for discretion and for handling confidential information with care.
• Must have the capacity to work from a home office free from any distractions.

Job Type: Remote, Full Time

Schedule: Thursday - Monday (Hours Varied)

Required education/experience:

• High school or equivalent, and minimum 5 years experience as a Medical Assistant Required.
• Administrative, sales and/or supervisor experience Required.
• Front office and clinical experience, Preferred.

Salary Range:

• $45,000-$54,000 dependent on experience.

Job Type: Full-time

Pay: $45,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Work setting:

• Remote

Experience:

• Front Office Medical Assistant: 5 years (Required)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: Remote

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