Hotel Front Desk Agent- Experienced (Full Time) Job at Hampton Inn Bowie
The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments:
-Provide gracious, caring and engaging service to each guest, ensuring an exceptional stay;
- Check-in and check-out guests;
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner ;
- Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions;
- Handle cash and credit card transactions and process guest accounts ;
- As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant;
- Fax and make copies for guests, along with other services of the Business Center ;
- Arrange for sending and receiving of packages;
- Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications ; and
- Any and all other work as required to complete the primary purpose of the position.
Job Types: Full-time, Part-time
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Bowie, MD 20716: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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