Patient Service Representative - Surgeon's Clinic (Big Island, Full-Time, 40, Days) Job at The Queen's Health Systems
About Us
Queen’s North Hawaii Community Hospital is a 35-bed rural acute care hospital located in Waimea (Kamuela), Hawaii Island. More than 300 employees and over a dozen employed physicians staff the main hospital, as well the outpatient clinics located in the Lucy Henriques Medical Center, at our Primary Care Clinic located near Longs Drugs, and at our Specialty Clinic located in the Parker Ranch Center.
Watch this video to explore our history and culture: Who Is Queen’s video
The Queen’s Health System is a nonprofit health care organization with a rich history of caring for the people of Hawai‘i. We have four hospitals and more than 70 preventive, specialty health care locations and labs throughout the Pacific region. And, as the state’s largest employer, we have 10,000 caregivers, medical staff, and leadership to help you achieve optimal health and wellness.
Responsibilities
- Performs duties related to the scheduling and processing of patients for medical services according to established guidelines.
- Provides information for financial assistance to patients in identifying resources to cover anticipated clinic charges not covered by health plan, insurance, or other sources.
II. TYPICAL PHYSICAL DEMANDS:
- Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions
- Frequent: reaching below shoulder level, frequent gripping of an object.
- Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level.
- Operates computer, printer, calculator, telephone.
III. TYPICAL WORKING CONDITIONS:
- Not substantially subjected to adverse environmental conditions.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
- High school diploma or equivalent.
B. EXPERIENCE:
- One (1) year general office or clerical experience, preferably in a healthcare related setting, such as a clinic, hospital, health care agency, medical insurance, physician's office, etc.
- Experience to demonstrate:
o Ability to communicate effectively in English, both verbally and in writing.
o Ability to keep accurate records and do mathematical calculations.
- Knowledge of ICD-10 & CPT coding and medical terminology preferred.
- Prior experience with computerized scheduling systems preferred.
Equal Employment Opportunity
Equal Opportunity Employer / Disability / Vet
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