A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our System Architecture team helps build customisable specific system solutions that enhance PwC’s system capabilities to appropriately serve all client needs. As part of the team, you’ll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
6 year(s) of relevant experience in progressive roles focused on managing information technology applications and its overall impact on business strategies and productivity.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Computer Applications, Computer Programming

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success as a team leader in:

• Improving and managing the productivity of technology processes and business processes by creating automated workflows to replace manual workflows;
• Understanding modern web application development (e.g. ReactJS, Redux, CSS3, TypeScript, and Bootstrap);
• Developing microservice APIs and RESTful APIs in .NET Core / C#;
• Writing APIs and API documentation using object-oriented programming languages i.e. swagger;
• Demonstrating experience with SQL/NoSQL including SQL Server, Azure SQL, Redis, Mongo;
• Using cloud services (Azure) and knowledge of working with Agile projects;
• Using Build/Release processes that include knowledge of Azure Dev/Ops Pipelines, GIT Repos, and Docker Containers;
• Understanding Lean IT principles and data driven approaches;
• Understanding mobile application development (e.g. iOS, Swift, Android, Java, Apache Cordova, PhoneGap, Ionic);
• Demonstrating knowledge of continuous integration/continuous deployment (e.g. Git, Jenkins, TFS, Puppet, Chef, Maven, Gradie, Ant) and Enterprise Application Integration and Identity Management (IdAM), (oAuth2);
• Understanding of application and business IT strategy that spans multiple technology platforms, preferably for a global network of professional firms;
• Utilizing technical understanding that spans multiple platforms and portfolio of applications with demonstrated knowledge of the business strategic priorities in order to resolve complex problems;
• Utilizing regional data center and operations functions to support the integration of key priorities and understanding of application service operation management principles;
• Directing a team strategically while leading projects and initiatives related to operations and process improvements with internal staff, contractors and managed service vendors;
• Managing multiple application support areas covering a variety of applications and sourcing models;
• Interacting with senior leadership and peers across the organization to impact the strategic direction of application support processes;
• Driving compliance to SLA's for application support;
• Defining short and long term plans for application support based on strategic priorities of business;
• Translating the RDC and operations plan by leading others and performing work with significant independence; and,
• Supporting and facilitating formal and informal coaching and development activities for employees and coordinate contractors and managed services assignments.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsseniormanager

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