Location: CHA Everett Hospital
Work Days: Fri eve, e/o Sat & Sun 12 hrs
Category: Radiology
Department: Diagnostic Radiology at EH
Job Type: PT20Plus HPW
Work Shift: Various Shifts
Hours/Week: 24.00
Union: No
Union Name: Non Union

DEPARTMENT DESCRIPTION:
The CHA Imaging department provides advanced medical imaging services led by a team of board-certified physicians, certified technologists and service-oriented staff . We offer a full complement of imaging services including a 128-slice CT and a wide bore 1.5T MRI. We also offer interventional radiology services, diagnostic X-ray, fluoroscopy, ultrasound, and nuclear medicine. We are accredited by the American College of Radiology (ACR) which demonstrates our commitment to the safest and best quality care possible.

Summary:
Technologist will perform a wide variety of routine and emergency diagnostic procedures on a daily basis using digital and analog x-ray equipment. Must be able to provide quality care to patients of all ages. Individual must be capable of working independently, unsupervised and in a fast paced setting. Must possess good communication skills and be able to teach, direct, correct and inspire fellow employees. This position requires a wide range of technical knowledge and past performance of excellence in technical ability.

This is a network position and may require assignments at multiple locations

This position reports to the Diagnostic Radiology Network Manager and indirectly the site Chief Technologist.

Philosophy: The Cambridge Health Alliance is committed to the continuous quality improvement of our systems and services. Patients are our priority and our efforts are directed toward the provision of the highest quality of health care services. All employees will demonstrate respect for patients and co-workers including respect for different cultures, languages, race, religion, citizenship, gender and sexual orientation, without discriminating on the basis of income, insurance and immigration status or disability.
The radiology department is committed to providing patients with the highest quality of care in an efficient and timely manner. The department will be as accessible and sensitive to patient’s comfort, safety and dignity as possible within the scope of services.

Responsibilities:

• Accurately records and conveys all phone messages to the appropriate person. Always correctly obtains name and phone number of caller. Messages are written legibly.
• Is polite and respectful to patients, visitors, staff, physicians and colleagues. Presents a helpful attitude at all times. Maintains a high level of awareness of customer importance and continually seeks to satisfy patient and customers needs
• Answers the phone promptly and politely. Gives the department name, identifies self and asks “may I help you”

COMPUTER OPERATION AND MAINTENANCE:

• Effectively troubleshoots all printer failures and demonstrates ability to perform basic required maintenance procedures
• Demonstrates thorough understanding of computer downtime procedures. Assures the accuracy of all manual records during downtime to ensure complete data recovery when system becomes available
• Effectively interfaces with the IT department, as needed to resolve hardware and software problems
• Appropriately signs in and out of terminal screens as required by the hospital security system. Does not illegally gain access to unauthorized screens by usage of another individual’s password.
• Demonstrate proficiency in operation of PACS equipment and transmission of images to VRC
• Demonstrates proficiency in use of Meditech, Staffnet, Epic and Outlook

GENERAL DUTIES:

• Contributes to the achievement of excellence to the departments delivery of healthcare through the quality and caring values of the Cambridge Health Alliance
• Recognizes when others are in need of assistance and consistently offer help when own workload permits or finds someone who can be of assistance
• Contributes to the time management of the department by being punctual to work
• Assures that all work assignments are completed according to department and hospital standards
• Uses sick time appropriately. Does not call in sick more than 5 times per year. Gives required notice for all sick calls.
• Adheres to the Alliance guidelines on patient confidentiality and the release of imaging data
• Constructively analyzes work processes and contributes to the radiology team to improve workflow as needed
• Contributes to the team effort to insure efficient completion of all required department work within the appropriate time interval allotted
• Effectively participates in the training of new employees
• Works assigned schedule including overtime, holidays and call as required
• Reads all department communications such as emails, newsletters and meeting minutes in a timely fashion. Accepts responsibility for all updates, changes and new items included in these communications.
• Completes all CHA mandatory and department required training
• Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times

RESPONSIBILITIES AND STANDARDS:

• Performs the full range of diagnostic examinations within the scope of the imaging care and with a high level of competency
• Maintains radiology services in accordance with standards established by the department leadership to insure compliance with all federal, state, local and JCAHO standard
• Demonstrates competence and proficiency in:
• performing diagnostic radiology examinations in accordance to established protocols
• correct positioning of patient and equipment
• selecting appropriate imaging protocols and parameters
• PACS and RIS image management and documentation
• Identifies each patient, reviews each patient requisition for completeness of demographic data and consistency of examination ordered with clinical diagnosis. Serves as a resource for correcting unclear or erroneous information received. Obtains and relays pertinent clinical information to radiologist
• Ensures patient safety through the course of their stay in radiology
• Records all pertinent data in RIS/PACS. (Technologists initials, pregnancy check, explanation for limited procedure etc.)
• Reviews each examination for technical accuracy, releases completed examinations to the radiologist
• Communicates pertinent data to nurse responsible for the care of the patient as needed
• Identifies anatomical orientation on all images, and insures proper marker identification on every image
• Coordinates radiographic examinations to ensure the quality and continuity of patient care
• Manages the workflow through department to ensure the timely completion of all work.
• Demonstrates ability to organize care and set priorities by providing critical care first and by implementing physician’s orders
• Respond appropriately to abrupt changes in work schedule, handles interruptions by reallocating resources to the area of greatest need.
• Performs proper computer skills to include
• procedure editing
• status changes
• ability to reprint requisitions, labels
• ability to reorder procedures ordered incorrectly
• ability to print “Taken” list
• ability to utilize Electronic Medical record (EMR) and Epic to review patient data
• Completes all employee reports according to established guidelines:
• time card/payroll records
• r.i.s.k. as needed
• employee injury form as needed
• Identifies equipment in need of repair. Notifies supervisor or vendor (in supervisors absence) to ensure continued service
• Demonstrates competency in the operation of all equipment within the department that relates to performance of their diagnostic duties
• Identifies area for improvement in the overall performance of the departments mission
• Adheres to all Infection Control policies and procedures and techniques to ensure the safety of both self and patient
• Demonstrates proficiency in resolving PACS QA issues.
• Demonstrates commitment to professional growth and development
• attends educational seminars
• attends department meetings
• offers constructive suggestions for improving the quality of care delivered by the department
• Contributes to quality assurance and improvement programs
• participates in new procedures and techniques
• Demonstrates knowledge of Alliance regulations in fire and safety, infection control, disaster preparedness and emergency codes according to department protocols
• Reports all safety hazards that could harm self, patients, visitors or other hospital employees
• Contributes to the effective management of the department
• Develops and meets goals and objectives that support departments goals
• Demonstrated competency and proficiency in radiation protection (adheres to the concepts of ALARA program) protecting oneself, patients, visitors and co-workers during all radiological examinations
• Performs all work assignments in an accurate manner with minimal errors and rework
• Participates in own performance improvement appraisal by identifying goals and reviewing process with supervisors
• Maintains order and cleanliness in imaging rooms and throughout the department. Preps and stocks rooms, cleans rooms and equipment between patients using appropriate cleaners
• Provides patients with educational information and psychological reassurance prior to exam to assure patient cooperation required for quality exams
• Assists in maintenance and compilation of statistical data as appropriate
• Participates in research initiatives and protocols as appropriate
• Participates in training and orientation of students and technologists
• Demonstrates proper hand washing techniques
• Adheres to the ARRT Code of Ethics
• Performs duties independently with little or no supervision
• Performs all other duties, as assigned

MINIMUM QUALIFICATIONS: Other information:
Associates degree and/or graduate of Accredited Radiologic Technology Program
Licensure: Current Massachusetts state license
Certifications: Current certification by the American Registry of Radiological Technologists (ARRT) or if ARRT eligible attain ARRT certification within one year of employment.
Current Heart Saver or BLS certification
Ability to deal efficiently, ethically and courteously with all hospital personnel. Excellent verbal and written skills to facilitate communication with patient as well as a variety of medical and technical personnel

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.


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