Remote - Human Services Program Administrator 3 - PN: 20043205

The Ohio Department of Job and Family Services (ODJFS) is a $3.5 billion agency with approximately 2,500 employees. ODJFS develops and supervises the state's public assistance, workforce development, unemployment insurance, child and adult protective services, adoption, childcare, and child support programs. ODJFS' mission is to improve the well-being of Ohio's workforce and families by promoting economic self-sufficiency and ensuring the safety of Ohio's most vulnerable citizens.

At ODJFS, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work!

• Low-cost health care benefits with FREE dental and vision
• Guaranteed 11 paid holidays each year
• Significant employer paid OPERS contributions
• Employee tuition reimbursement programs
• Wellness incentives for healthcare participants
• And much more!

To learn more about ODJFS, please visit our website at www.jfs.ohio.gov, find us on LinkedIn and follow us on Facebook.

The Office of Family Assistance

This position is located in the Office of Family Assistance. The Office of Family Assistance (OFA) oversees cash and food assistance programs, work support programs for recipients of cash and food assistance, the state’s child care program, refugee programs, and the Ohio Commission on Fatherhood.

Major Duties and Responsibilities

Under administrative direction, plans, directs, and oversees statewide guidance (i.e., Child Care Supplemental Discretionary American Rescue Plan Act [ARPA]; Preschool Development Grant Birth Through Five [PDG B-5]) to counties and/or providers to ensure compliance with state and federal laws, rules, and, and supervises assigned staff: directly manages child care enforcement operations; directs analysis and interpretation of proposed and final federal and state regulations and policies; directs development of compliant policies, procedures, relevant state statutes, and administrative rules for child care services (e.g., publicly funded child care; child care licensing; outreach materials; child care quality); reviews and recommends changes in legislative and/or administrative rules; provides technical consultative assistance (e.g., policy and procedures; information and recommendations from committees and taskforces; content on request for proposals; program operations) to agency leadership and stakeholders (e.g., Ohio Department of Job and Family Services [ODJFS] Director and Assistant Director; Office of Family Assistance [OFA] Deputy Director and Assistant Deputy Director; Health and Human Services Program Administrators; County Department of Job and Family Services [CDJFS] Program Administrators); prepares and/or directs preparation of reports and surveys (e.g., federal Child Care and Development Fund [CCDF] reports; market rate survey; position papers; administrative rules and supporting documentation published which are used by providers and CDJFS to administer the child care program; researches publications for child care policies and statutes of other states as a basis for policy recommendations); designs and reviews statewide quality improvement implementation and operational strategies to improve services; develops budget and monitors fiscal compliance; provides technical consultative assistance to program administrators including delivery of services and legal issues; directs participation in development of user and design requirements for automated systems (i.e., Time, Attendance, and Payment; Ohio Child Licensing and Quality System; Ohio Benefits); assist with implementation of Child Care and Development Block Grant (CCDBG) requirements; acts as a liaison with the US Department of Health and Human Services (HHS).

Supervises assigned staff (e.g., assigns work and provides direction; makes recommendations for hire; reviews work and provides feedback; establishes employee goals; conducts performance evaluations; monitors and evaluates staff performance; approves/disapproves requests for leave; recommends disciplinary action; conducts staff meetings; encourages staff development).

Oversees research and preparation of responses to inquiries from recipients, their representatives, government officials, and the general public; assist the Office of Legal and Acquisition Services (OLAS) and Ohio Attorney General's Office in the resolution and/or settlement of enforcement actions, judicial appeals, or class action lawsuits; collaborates with other program area administrators (e.g., Office of Information Services [OIS]; Office of Fiscal and Monitoring Services [OFMS]; legislators; other ODJFS administrators) to ensure program coordination; directs the provision of policy clarifications and interpretations including responses to inquiries from county staff, other state agencies, and advocacy groups; serves as a liaison with child care resource and referral agencies (CCR&R) and the Ohio Child Care Resource and Referral Association (OCCRRA); reviews CCR&R reports to ensure contract deliverable compliance; draft and submit applications for grants; assist with special projects and initiatives.

Performs other related duties as assigned (e.g., conducts and attends staff meetings; travels to attend meetings, conferences, programs, and trainings throughout Ohio and/or out-of-state; speaks before various groups; operates personal computer to produce correspondence, reports, and other documents; maintains logs, records, and files).

• Equivalent of Minimum Class Qualifications for Employment noted above.

Major Worker Characteristics

The candidate selected for this position would be expected to possess the following characteristics to perform the essential duties of the job.

Knowledge of:

Supplemental Information

REMOTE WORK NOTICE: This position, upon approval, may work remotely and require occasional in-person work for training, meetings and other operational needs. Successful candidates must have and maintain internet at their remote location during normal working hours. Employees will have access to shared workspaces at an ODJFS location. Employees must reside in Ohio and within a reasonable distance to their assigned work location to respond to workplace reporting requirements.

This position is overtime exempt.

Unless required by legislation or union contract, starting salary will be the minimum salary of the salary range (step 1, currently $34.70 per hour) associated with this position.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Unless the posting requires, please do not include attachments, as attachments will not be considered as part of your application.

Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid driver’s license.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to HR_Support_Center@jfs.ohio.gov.

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.