Opportunity: Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Essential Job Functions

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident and other reports and communicate all related information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident/accident reports in a clear and concise manner.
• Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Prior security experience desirable.
• CPR/First Aid preferred.

Work Environment and Context

• Work schedule may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

What We Believe:
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Career Site:
https://careers.hhmhospitality.com/jobs/search/what/Holiday%20Inn%20orlando%20resort/where/32821?page=2

LinkedIn:
https://www.linkedin.com/company/447218/admin/

Instagram:
https://www.instagram.com/holidayinnresortorlando/

Facebook:
https://www.facebook.com/HolidayInnResortOrlandoSuitesWaterpark/

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Weekend availability

Work Location: In person

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