Security Officer (El Segundo) Job at Mattel
Hello, from the Mattel Global Security Team. Have you ever wanted to be part of a team that is entrusted with protecting some of the most iconic toys you played with as a child and the people who create them….
The Global Security Team is responsible for protecting Mattel's people, assets, and reputation. We accomplish this by hiring, training, & developing top security and investigation professionals, implementing effective policies, collaborating with others, and by leveraging existing and emerging technologies.
The Opportunity:
We’re seeking a motivated, passionate collaborative and detail-oriented Security Officer with experience in the security field to help protect Mattel’s employees, guest (s), product (s) and brands. The ideal candidate is a team player, has excellent communication skills, and can organize & prioritize tasks.
This position is located at Mattel’s headquarters in El Segundo, CA. This is a Third Shift position, that will include holidays and weekends. The security officer may be required to work the first, second and third shifts, based on business needs.
What Your Impact Will Be:
Physical Security
- Enforce Mattel Global Security Department’s Best Practices and adhere to US Customs-Trade Partnership Against Terrorism (CTPAT) program recommendations.
This includes protecting Mattel’s physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc. - Completes security duties and related tasks as set forth in the Contingency Operations and SOP manuals under the direction of the Security Leader/Shift Supervisor and Security Supervisor.
- Perform administrative data entry duties as assigned by post orders standards (i.e. Guardhouse, Employee Entrance, Rover Patrol, Building Entrance, Satellite Site Patrol).
- Coordinates traffic control; visitor registration; and directing suppliers, contractors, and delivery persons; (add and) answers phones.
- Completes mobile and foot patrols to monitor the campus for security and facilities-related concerns. Monitors the access control system, CCTV system, and the “guard tour” management system.
- Support IP (intellectual property) initiatives
- Provide high customer service to all Mattel employees, vendors and visitors on property.
Safety
- Monitors the fire control panel for alarms and any problems with equipment. Reports any service/maintenance issues to Facilities personnel.
- Responsible for contacting Security Supervisor and/or Facilities personnel, as required, during emergency situations or as security issues arise. Completes applicable Incident Reports. Responds to fire/first aid emergencies and facilitate the process. Transports the sick or injured for medical attention, if necessary.
- Monthly safety inspections to include fire extinguishers and AEDs.
Additional responsibilities may be requested based on business needs at your location. Overtime may be required on short notice.
What We're Looking For:
- Analytical abilities to think critically making clear, well-reasoned rational decisions.
- Trustworthy qualities and being a person of character and conviction who can be trusted, without fail, to deliver on promises.
- Accountability to hold yourself, your team, and your partners to the highest standard for performance necessary for the achievement of results.
- Mature judgment, strong communication, and organizational skills.
- Excellent interpersonal skills and ability to work with people at all levels. Understanding and influencing others and their actions are important in providing a safe, orderly environment.
- Must be able to communicate effectively with the public and with all levels of the organization in the performance of daily duties.
- Ability to effectively respond to all types of situations in a confidential manner. Possess the ability to remain calm during an emergency or stressful situation.
- Working knowledge of PCs and software including MS Windows, Microsoft Office, and Outlook.
Qualifications:
- One+ years of Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred.
- High school diploma or GED, required.
- Must have a valid driver’s license.
- Valid Security Guard License preferred.
- Must be certified in First Aid, CPR, and Blood-borne Pathogens, OR be willing to obtain certification through training provided by Mattel (annual training provided).
- Must be able to work varying shifts including nights, holidays, and weekends.
- Ability to read, analyze and interpret general business policies, professional journals, technical procedures, or governmental regulations.
- Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, being open to change, and adapting to new information or unexpected obstacles.
- Ability to write reports, and business correspondence, including detailed incident reports writing.
- Display exceptional customer service and communication skills.
- Ability to effectively present information and respond to questions from employees, clients, customers, and the public.
- Ability to apply basic math skills on a daily basis.
- Intermediate to advanced computer, tablet, and Smartphone knowledge – (Microsoft suite, internet, mobile applications, and email).
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to stand and walk, go up/downstairs and stand for extended periods of time.
- Ability to lift and/or move up to 50 pounds.
- Ability to rotate shifts based on business needs. Must be able to work weekends and overtime, as required.
- Outdoor post assignments may require an individual to withstand extreme heat, humidity, cold, and/or severe weather (e.g. snow, sleet, rain, hail, wind).
- Ability to use post-security equipment (handheld and walk-thru metal detectors, handheld radios, access control systems, CCTV).
- The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
- Attend and participate in all mandatory training to meet requirements, maintain job-competence, and succeed in professional development.
All your information will be kept confidential according to EEO guidelines.
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