Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.

Macy’s gives our customers the ability to choose their shopping experience - in our stores, on our site, and through our app. Macy’s global Supply Chain manages the end-to-end process of getting products to our customers, no matter how they choose to shop. We deliver high-quality products to our customers wherever needed, whether in-store, curbside, or right at their doorstep. Every colleague in Supply Chain plays a vital role in creating a positive customer experience. This is an opportunity to build a dynamic career across various disciplines in a field marked by rapid change, challenge, and continuous innovation.

The Senior Manager of Outbound Transportation is responsible for all store delivery transportation and furniture and bedding home delivery in one of three regions. This role provides multi-site leadership for transportation of product from our store delivery centers (SDC) to our stores. This role also provides multi-site leadership for home delivery of furniture and bedding from our store delivery centers (SDC) and delivery hubs to our customers. The Senior Manager will balance customer and financial outcomes inclusive of delivery speed, cost, service, and on-time delivery. The Senior Manager of Outbound Transportation will report directly to the Director of Outbound Transportation.

• Implements Macy’s store delivery and home delivery strategy with a focus on continuous improvement
• Integrates inbound and outbound transportation moves to optimize efficiency
• Establishes best in class partnerships with our dedicated and third-party carriers
• Collaborates with operations to align operating models and deliver the best possible service to our stores and customers
• Cultivates knowledge sharing and implementation of best practices and standards within the region
• Leverage’s data and analytics to identify opportunities for cost and performance improvement
• Ensures all equipment is properly maintained within the region and contributes to capital planning
• Manages the performance of dedicated and third-party delivery providers through key performance indicators
• Partners with finance on annual and monthly budget planning and key financial metrics

• Focuses on effective team member development and career growth

• Minimum of a 4 year/Bachelor’s Degree in Business, Supply Chain, Engineering, or related.
• 5 to 10 years experience in Supply Chain, Operations, Transportation, etc.
• Working understanding of transportation management tools (Blue Yonder, etc.).
• Effective cross functional collaboration approach.
• Analytics and data driven decision making.
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Ability to effectively plan and execute strategies.
• Ability to solve problems as well as recognize issues and deal with them directly.

• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

• Position requires prolonged periods of standing/walking around facility or department.
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• May involve reaching, crouching, kneeling, stooping and color vision.
• Frequently lift/move up to 25lbs.