Team Leader/Supervisor Job at Homeland Grocery Store
Primary responsibilities
Pay Range $12-$14.55/hr Based on Experience
· To greet/supervise the greeting of customers, respond to customer questions/requests/complaints and explaining of store policies in a courteous manner
· To initiate and/or make recommendations regarding the hiring, discipline, promotion, and evaluation of all front-end personnel. To orient/train all new front-end associates and retrain when necessary.
· To develop with approval of the store manager a weekly labor schedule for all front-end employees.
· To assure the safety of self, customers, and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately
· To bag customer purchases quickly and correctly
· To understand the operation, safety requirements and restraints of an electronic cash register, scanner, scale, and intercom system.
· To monitor front-end service and call for additional front-end help and/or open express lanes when necessary.
· To get change for cashiers and to approve checks, as well as refunds and voids.
· To supervise/perform checkout and proper bagging of customer purchases, including movement of bagged purchases from store to customer car.
· To supervise/perform the return of "go backs" to their location in the case/shelf, refill of bag-stand areas, collection of carts from parking lot
· To ensure that store opening and closing accounting procedures are followed
· To ensure that front-end personnel are aware of new produce items, policies, procedures, rules, etc.
· To prevent loss of money and merchandise by ensuring that cashiers remove items from the bottom of the cart, handle products carefully and complete price-checks on not-on-file items. To correctly identify produce, accurately count money, and use store procedures for the acceptance of coupons, EBT, credit/debit cards, charge sales and checks.
· Make judgments concerning employee scheduling, order of product/supplies, hiring/supervision of employees, merchandising plans, operational policies and procedures and the sales/promotion of merchandise.
· Good interpersonal communications; models teamwork and STAR Customer Service
Job Types: Full-time, Part-time
Pay: Up to $14.55 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Application Question(s):
- Are you able to work Monday through Fridays, and weekends?
Experience:
- Leadership: 2 years (Preferred)
- Cash handling: 2 years (Preferred)
Work Location: One location
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