Branch Staff Teller

Cost Center: New Braunfels Branch

Department: Branch Operations

Reports to: Branch Manager

Summary: Opens deposit accounts (Savings, checking, certificates of deposits, individual retirement accounts, cash flow accounts).

Provide other customer services including a variety of customer savings, checking, and loan transactions, as well as customer services such as sale of money orders, cashier check, and cash advances.

Job Requirements:

• High school diploma or equivalent
• Good interpersonal, oral and written communication skills
• Organizational and computer skills

• Ability to operate standard office equipment such as adding machines and typewriters
• Ability to enter numerical data on forms and computer with speed and accuracy.
• Good mathematical aptitude to facilitate daily balancing
• Pleasant manner in dealing with customer
• Ability to work under pressure
• Successful completion of in-house training program to perform new account and deposit functions
• Required to be proficient in opening new customer accounts, all deposit transactions and achieve classification as a New Accounts Representative
• Regular attendance and punctuality are essential
• Exemplify TrustTexas Bank Core Values of Friendliness, Teamwork, Trustworthiness, High Quality Service and Commitment

Specific Job Functions

• Greets customers and visitors, directs them to the proper department or employee. Answers questions relating to financial institution services or arrange appointments as necessary
• Answer telephones and handles in appropriate manner, forwards calls, records messages when needed
• Assists customers with all aspects of opening and maintaining deposit accounts and provides all aspects of customer services
• Cross-markets financial institution products and services as appropriate
• Promotes and explains other financial institution services, such as overdraft protection, lines of credit, safe deposit boxes, etc.
• Promotes the financial institutions products and services
• Handles account closings
• Prepare open/closed reports daily
• Prepares and/or reviews required documentation to open new accounts
• Renew existing accounts
• Request Proxy be executed assigning voting rights to Board of Directors
• Provides administrative assistance to the loan officer and staff
• Balances cash drawer at the end of the shift and compares totaled amounts to computer generated balance sheet; reports any discrepancies to the supervisor, as necessary
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
• Responsible for checking night depository bags/envelopes and recording proper information on the financial institutions forms
• Responsible for posting mail deposits and mailing receipts
• Issues money orders, cashier checks, cash advances
• Maintains and controls cash, in amounts approved by management
• Places holds on accounts for uncollected funds
• Receives mortgage, consumer loan and other payments. Generates customer receipts
• Redeems U.S. Savings Bonds
• Assists other departments as needed
• Actively participates in local business and community activities
• Stays abreast of regulations and legislation, as well as other political and economic situations that may influence the lending/deposit function.
• Requires extended periods of standing and sitting
• Requires lifting up to 25 pounds, bending and stooping
• Represents the financial institution in public relations activities and community affairs
• Provides and maintains a professional, business-like atmosphere within the branch office
• Participate in special projects as required
• Ensure reception area is neat and orderly, and that forms and other display items are stocked and well maintained.
• Ensures compliance with Bank Secrecy Act, including properly recording monetary transactions, Currency Transaction Reports, etc, and provides anti-money laundering reviews
• Other duties as assigned

Status:

Non-Exempt

TrustTexas Bank is accepting applications for a Teller at our New Braunfels branch located at 2085 Central Plaza, New Braunfels, Texas. The work schedule will vary between the hours of Monday- Friday 7:45 a.m. to 5:15 p.m. and some Saturdays from 9:00 a.m. to 12:00 p.m.

The position includes teller and new account job responsibilities. Applicants must possess a valid Driver's License with safe driving record, professional customer service skills, proficient in operating computers and a high school diploma or GED. Starting pay $15.00 per hour with a 90 day and annual pay review. Benefits include paid vacation, sick leave, personal leave, birthday leave, holidays, and paid medical, dental, life, long term and short-term disability insurance.

Applicants must also exemplify the core values of TrustTexas Bank including Friendliness, Teamwork, Trustworthiness, High Quality Service and Commitment. Prior cash handling and banking experience preferred.

Applications will be accepted until the position is filled. Credit and background check conducted prior to employment offer. TrustTexas Bank is a Member FDIC, an Equal Housing Lender and an Equal Opportunity Employer.