We want you to join our team!

We are looking for a Welcome Specialist to join our team. The Welcome Specialist duties consist of providing sales support, leading tours, coordinating events, orienting new residents, and verifying move-in documentation.

Join our team and start making a difference in seniors' lives today!

Welcome Specialist duties include:

• Assist as needed with sales
• Take inquiry phone calls with prospects/families as needed
• Schedule and conduct tours as needed
• Assist with promotional events
• Assist with activities as needed
• Distribute calendar with scheduled activities and events
• Meet with and schedule move in with new resident
• Ensure all move in paperwork is signed and in order, MD orders on file, monthly payments set up and scheduled, community team/staff know of move in
• Ensure apartment is ready for move in
• Ensure move in gift and snack tray is in apartment on move in day
• Acclimate new resident to community
• Track and schedule all Founders Club gifts and events
• Assists with a Community newsletter with calendar using approved software. The newsletter shall include articles that are relevant to the residents and may be created with a resident volunteer editor.
• Local travel to participate in community events and outreach

Prior to community opening duties include:

• Assist with Outside sales - developing relationships with potential referral sources
• Event planning and execution
• Planning and implementing monthly Founders Club Events
• Gathering resident info and completing activity assessments

Benefits:

• To celebrate YOU, you get to your BIRTHDAY OFF as a paid holiday
• Paid Time Off
• Holiday Pay
• Health & Dental Insurance after 60 days
• Discounted employee meals
• Work with Friends! - Earn bonuses for referring your favorite people
• Other bonus opportunities
• Pay on Demand (similar to paycheck advances)
• Training and Opportunities:
• Employee of the Month program – Prizes awarded monthly, quarterly and yearly!
• Grow Your Career - We offer online certification programs; on-the-job training and we cover your cost for job related certifications such as certified medication aide training for those care partners interested in becoming a medication assistant.
• Personal Growth Plan - we desire to know YOU and to support you in your senior living career endeavors.
• Opportunities for Advancement - Our Team Members are considered first for openings in Leadership positions.

• Must be able to meet all state and local requirements for employment screening including drug and background screening and abuse registry for certain positions.
• Food Handlers, CPR, and First Aid.

Additional Requirements:

• Good with technology and use of various software programs
• Establish and maintain a customer-service/hospitality focused culture
• Sincere interest in providing quality and compassionate services for seniors
• Maintain confidentiality and protect resident’s privacy

This community is an equal opportunity employer.

This employer participates in E-Verify, the federal program for electronic verification of employment eligibility.